Privacy Policy for Type A: Unhinged

Effective Date: January 2025

Introduction

Welcome to Type A: Unhinged. This privacy policy explains how we collect, use, and protect your personal information when you visit our website (https://typeaunhinged.com) or use our services. We are committed to protecting your privacy and ensuring the security of your information.

Information We Collect  

  • Internal and Vendor Account Information:
    • Access to website administrative functions is restricted to authorized personnel (Di and myself) and potentially vendors/clients for payment purposes. This access requires secure login credentials.
  • Client Invoice Payments:
    • We use Stripe to process all online invoice payments. When you pay an invoice through our portal, your payment information is securely transmitted to and processed by Stripe.
    • We do not collect or store any payment card details on our servers.
    • Clients can access their invoice history through the portal.  
    • Stripe's privacy policy can be found here: https://stripe.com/privacy.
  • Website Traffic Data (Self-Hosted Plausible Analytics):
    • We use a self-hosted instance of Plausible Analytics to track website traffic. Plausible is an open-source, privacy-focused tool that collects anonymized data. By self-hosting, we maintain full control over the collected data and ensure that it is not shared with third parties.  
    • Plausible does not track personal information or demographics.  
    • You can view Plausible's privacy policy here: https://plausible.io/privacy.
  • Podcast Data:
    • We collect download numbers and IP addresses for our podcast.
    • This data is used to track podcast popularity and may be used to identify and block potential malicious activity.
    • We do not sell, rent, or share this data with third parties, except as described in the "Third-Party Disclosure" section.
  • Contact Information:
    • If you contact us through our website's contact form, we collect the information you provide (name, email address, message) to respond to your inquiry.

How We Use Your Information

  • Account Administration: To manage our internal website accounts.
  • Client Services: To process payments, provide access to invoice history, and manage client accounts.
  • Website Analytics: To analyze website traffic and improve user experience.
  • Communication: To respond to inquiries and provide updates.
  • Podcast Data: To track podcast popularity and potentially block malicious activity.

Data Security

  • We prioritize the security of your information. Payment processing is handled entirely by Stripe, a secure, PCI DSS compliant payment processor.  
  • We maintain full control of our website analytics data by using a self-hosted instance of plausible.
  • We take reasonable measures to protect other collected information, including secure servers.

Data Retention

  • Client billing information is retained for accounting purposes.
  • Podcast IP address data is retained for a short period of time, and then deleted. Other data is retained as long as it is needed to provide services.

Third-Party Disclosure

  • We use Stripe to process online invoice payments.
  • We may utilize advertising platforms, such as Google and Meta, for promotional purposes. In such cases, we will adhere to all applicable requirements regarding the sharing of personally identifiable information (PII).
  • We do not sell your personal information to third parties.

Your Rights

  • You have the right to access, correct, or delete your personal information.  
  • To exercise these rights, please contact us at info@typeaunhinged.com.  

Changes to This Privacy Policy

  • We may update this privacy policy from time to time. Any changes will be posted on this page.  

Contact Information

  • If you have any questions or concerns about this privacy policy, please contact us at info@typeaunhinged.com.